Culligan of Brooklyn Park

Took longer than expected to get setup (11 days from contract signed to delivery), wrong cooler unit delivered at setup, cooler was dirty and unfit for use, and incorrect billing (over charged by 40%) on initial bill. Pretty rough start… Cannot say I’d recommend.

Your driver aka the face of your company! Mike has been nothing but consistent, kind, helpful as. Everything else you can think of! Your service isn’t the cheapest and honestly really hard for me to afford but because of the customer service we get from Mike is phenomenal. We continue to use you because of him and when he retires I really hope to get another face that cares about his/her customers the way Mike does!

I have been a loyal customer of Culligan water for my residential water delivery needs, and I must say, their service has exceeded my expectations in every possible way. From the moment I signed up for their service, I have been consistently impressed with the level of professionalism and quality they provide. First and foremost, the water itself is absolutely fantastic. It is crystal clear, refreshing, and has an unmatched purity that truly enhances the taste of every glass. Culligan's commitment to delivering the highest quality water is evident in every drop, and it has made a remarkable difference in my day-to-day life. Their delivery service is impeccable. The delivery personnel are always punctual and friendly, ensuring that my water is delivered on time without any hassle. They handle the entire process with utmost care, making sure that the bottles are securely sealed and in pristine condition when they arrive at my doorstep. I never have to worry about running out of water, as their reliable delivery schedule keeps me well-stocked at all times. What truly sets Culligan apart is their exceptional customer service. Whenever I have had a question or concern, their knowledgeable and friendly customer support team has been quick to respond and provide the assistance I need. They genuinely care about their customers' satisfaction and go above and beyond to ensure that every aspect of their service is top-notch. Culligan's commitment to sustainability is also commendable. They offer bottle recycling programs, ensuring that their impact on the environment is minimized. This dedication to eco-friendly practices aligns with my values, and it's reassuring to know that I am supporting a company that prioritizes sustainability. Overall, I wholeheartedly recommend Culligan water for residential water delivery. They consistently deliver on their promises, providing exceptional water quality, reliable service, and outstanding customer support. With Culligan, you can trust that you're receiving the best possible water for your home. They have undoubtedly earned my unwavering loyalty, and I am confident they will exceed your expectations too.

I have been having water delivered for years. Fair price and excellent service. Communications regarding delivery are great.

Called in the beginning of June to change my address and spoke with Heather and Annette. Although it’s not documented I spoke with them my address didn’t just change in the system in its own. Whoever updated my address is the person who informed me water would be delivered in July. During the conversation I also asked to speak with someone regarding a water cooler. That gentleman I spoke with didn’t give much information on the cooler systems. I later called and asked to speak with Harry. Harry informed me about the coolers and I made a decision to rent the stainless steel cooler and he informed me it would be delivered along with my water in July. I called to and there is not information about the cooler nor about the water to be delivered for July. If it would be more helpful I can pull my phone records to give you (Harry) the time and date I spoke with you and the people in your facility.