Culligan of Brooklyn Park

I moved in to a new apartment community in August of 2019. I could immediately tell the water in Maple Grove was very hard and contained a lot of deposits. Tap water tasted "off", dishes were chalky and had residue and detergents and soaps did not foam at all! Yikes!!I called for a consult and Scott Smith came out promptly and tested/evaluated the water quality. Unfortunately, being in an apartment without my own water hook up/access, there was nothing that could be done to treat the water. I did immediately sign up for drinking water to be delivered! The water cooler and bottles were delivered promptly the next day! I was extremely pleased and have had prompt and courteous monthly deliveries for over a year now. I just met my route driver today for the first time ~ Mike Gab ~ due to Covid restrictions and busy schedules. He has consistently corresponded with me via text to verify the amount of water I needed and to be sure my service is up to my expectations. I did meet Mike's substitute driver in December - Jordan - when he brought my water and the new cooler the company OFFERED to swap out at the one year mark for a new one. Good preventative maintenance idea! Jordan was very friendly and informative despite having the additional coverage for a vacationing co-worker. Thank you! And last, BUT DEFINITELY NOT LEAST, the office staff in Brooklyn Park answering the phone inquiries are awesome! Always friendly and knowledgeable, they can, and do, answer all service related questions. I want to especially recognize Andrea for helping with several specific service questions I had last month. She answered everything quickly and accurately while offering to obtain additional information when needed. Exceptional customer service should always be recognized since it is not something experienced every day. Thank you everyone at Culligan Water for making my overall experience very positive! Have a great 2021!

I love that my family drinks more water, and is using re-usable bottles. I have stopped buying sodas, at their request. We are all getting healthier. I love that I don't have to haul big jugs back and forth from the grocery store, pick up and delivery is so easy.

We cannot say enough about Culligan of Brooklyn Park,MN. They never fail to take care of my needs when it comes to their amazing drinking water and the hot and cold water dispenser. Their customer service is second to none, from Mike our delivery driver to their office staff and letting me pay our bill with a phone call rather than online. Friendly and professional are terms we have no problem using time and again to describe the fine folks. Where we live in the metro area, the drinking water is far from acceptable. We are now even using Culligan water for coffee and cooking. The coffee is much better tasting and we don't get that nasty build up in our coffee machine. Food tastes better using Culligan water too. Great product and great service, you just can't go wrong with Culligan drinking water. Plus, we don't have all those bottles to recycle and cases of water to carry in from the car.

Our delivery man Troy is fantastic. He even delivered my water after being attacked by a swarm of bees. That is truly about and way beyond my expectations.My dogs love Troy too.

Greatest customer service experience I've ever had. We've needed water before our delivery date in the middle of the summer when we're drinking like fish and the drivers and all the great ladies in the office have been quick to accommodate us. Keep up the great work everyone!